Online therapy that takes Medicaid in New York.
Looking for a virtual therapist who accepts your New York Medicaid plan? Ask about available services, confirm your coverage questions, and request a callback.
Coverage depends on your Medicaid plan, eligibility, and provider availability.
You don’t need to have everything figured out.
Whether you’re looking for help for yourself or someone you care about, tell us what you need. We can discuss available services and the coverage questions to ask before an appointment.
Mental health support
Ask about therapy for concerns such as anxiety, stress, low mood, and changes in your life.
Explore therapy services →Questions about Medicaid?
Find out what information is needed to check your plan and whether the requested service is available.
Read about coverage →Talk to us before you book.
Use the inquiry form to share your contact information and Medicaid ID, and request help with your next step.
Start your inquiry →One step at a time.
Send your inquiry
Share your contact details and Medicaid ID through our inquiry form, or call to ask a question.
Discuss coverage and fit
Ask about your plan, the service you need, provider availability, and any next steps before scheduling.
Prepare for your visit
If an appointment is arranged, confirm the time, video instructions, and anything you need to bring.
Does Medicaid cover online therapy in New York?
New York Medicaid covers eligible telehealth services when program requirements are met. This does not mean every online therapist accepts every Medicaid plan. Confirm your exact plan and provider before booking. Read the state’s telehealth guidance.
What to know about insurance →- Have your Medicaid plan name and member ID ready.
- Tell us where you’ll be located during your online visit.
- Ask about available services, scheduling, and any costs.
- Confirm your coverage and appointment details before your visit.
Explore information for your area.
Online care starts with understanding your needs and location. Browse local information, then contact us to confirm service availability.
Before you reach out.
How do I check whether my plan is accepted?
Submit your plan information through the inquiry form. Ask for confirmation of your specific plan, requested service, and any costs before scheduling.
Does sending an inquiry book an appointment?
No. An inquiry is a request for contact. An appointment is confirmed only after you receive and agree to the scheduling details.
Can I ask about services for a family member?
Yes. Tell us you are asking on someone’s behalf, and ask what information or consent is needed for the next step.
What if I need immediate help?
This form is not monitored for emergencies. Call or text 988 for crisis support. If there is immediate danger, call 911.
Let’s make the first step simpler.
Ask about coverage, services, or how to get started.